Return Policy
ONLINE RETURNS:
We accept returns within 14 days of the shipping date for all orders of regularly priced clothing and shoes (unfortunately, no jewelry, accessories, books or clearance items can be returned). All returns must be in new condition with tags still attached.
Email us at info@casabellaclothingboutique.ca to start your return process. Completed return form must be included in the package.
The buyer is responsible for return shipping, unless orders were not fulfilled correctly and/or there were damaged/defected products received.
Exchanges can only be done in store.
Refunds will be made within 1-3 business days of receiving the returned merchandise and will be credited back to the original payment method (this takes 5-10 business days).
INSTORE RETURNS:
We accept returns within 14 days of the shipping date for all orders of regularly priced clothing and shoes (unfortunately, no jewelry, accessories, books or clearance items can be returned). All returns must be in new condition with tags still attached.
Email us at info@casabellaclothingboutique.ca to start your return process. Completed return form must be included in the package.
The buyer is responsible for return shipping, unless orders were not fulfilled correctly and/or there were damaged/defected products received.
Exchanges can only be done in store.
Refunds will be made within 1-3 business days of receiving the returned merchandise and will be credited back to the original payment method (this takes 5-10 business days).
INSTORE RETURNS:
We accept returns on regularly priced apparel within 14 days for a full refund, exchange, or store credit. Refund will be issued with original sales receipt in the initial payment method. Items must be unworn and with tags still attached. All books, stationery, jewelry, accessories and clearance items are final sale.